Privacy Policy

ZOVLER ("ZOVLER", "we", "us", or "our") respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit or use the ZOVLER website and related metasearch and travel discovery services.

By using ZOVLER, you acknowledge the practices described in this Privacy Policy.

1. About ZOVLER

ZOVLER is a travel metasearch and discovery platform.

We help users search for and compare travel offers supplied by third-party travel providers, aggregators, affiliate partners and other travel services.

ZOVLER may display information such as:

• flight options;
• hotel and accommodation offers;
• bus and transport options;
• prices;
• schedules;
• availability;
• property information;
• provider information;
• links to third-party booking websites.

ZOVLER is generally not the provider of the travel service displayed in a search result.

When you select an offer, you may be redirected to the website or booking platform of the relevant third-party provider.

2. Information We May Collect

Depending on how you use ZOVLER and the features available at the time, we may process certain information.

Search and travel information

When you use search functionality, information associated with your search may include:

• origin and destination;
• travel dates;
• number of passengers;
• traveller preferences;
• accommodation search criteria;
• other search parameters necessary to return relevant travel offers.

Search information may be transmitted to or processed by third-party travel technology providers and partners where necessary to provide the requested search results.

Technical information

When you access the website, standard technical information may be processed by our hosting, security, analytics or technology providers. This may include information such as:

• IP address;
• browser type;
• operating system;
• device or browser characteristics;
• referring page;
• requested pages;
• date and time of access;
• technical logs;
• security and diagnostic information.

The exact information collected may depend on the technologies and services operating on the website.

Information you voluntarily provide

If ZOVLER provides features that allow you to contact us or otherwise submit information directly, we may process the information you choose to provide, such as your name, email address and the contents of your communication.

ZOVLER does not require users to provide booking information to ZOVLER merely to browse or compare publicly available travel offers unless a particular ZOVLER feature expressly requires it.

3. How We Use Information

Information may be used for purposes including:

• providing travel searches and comparisons;
• displaying relevant travel offers;
• facilitating links and referrals to third-party providers;
• maintaining and operating the website;
• improving search and discovery functionality;
• understanding website usage and performance;
• detecting, preventing and investigating fraud, abuse and security incidents;
• maintaining technical and operational security;
• complying with applicable legal obligations;
• responding to communications and requests;
• improving the quality and relevance of ZOVLER's services.

We will not use personal data for purposes incompatible with the purposes for which it was collected, except where permitted or required by applicable law.

4. Third-Party Travel Providers and Partners

ZOVLER relies on third-party travel providers, technology providers, aggregators, affiliate networks and other partners to obtain and display travel information.

These parties may process information necessary to perform searches, display offers, measure referrals, attribute bookings or provide their services.

When you click a link from ZOVLER to an external travel provider, your interaction may be transferred to that provider's website.

Once you leave ZOVLER, the third party's own privacy policy and terms may apply.

ZOVLER does not control the privacy practices of independent third-party websites and is not responsible for their privacy policies or data handling practices.

You should review the privacy policy of the relevant provider before submitting personal information or completing a booking.

5. Affiliate and Referral Tracking

Some links displayed by ZOVLER may contain referral or affiliate tracking information.

Where applicable, this may allow a third-party partner to recognize that a user arrived at its website through ZOVLER.

Such tracking may involve cookies, URL parameters, identifiers or similar technologies controlled by the relevant third-party partner.

ZOVLER does not use affiliate tracking to take ownership of a third-party booking.

Any booking completed after leaving ZOVLER is subject to the terms and privacy practices of the relevant booking provider.

6. Cookies and Similar Technologies

ZOVLER and certain third-party service providers may use cookies, local storage, pixels, scripts or similar technologies.

These technologies may be used for purposes such as:

• maintaining website functionality;
• remembering certain preferences;
• security;
• measuring website performance;
• understanding usage;
• attribution and referral tracking;
• improving the website.

Third-party services integrated into ZOVLER may also set or access their own cookies or similar technologies subject to their own policies.

You can manage cookies through your browser settings. Blocking certain cookies or technologies may affect the functionality of some website features.

Where applicable law requires consent for a particular technology or processing activity, ZOVLER will seek consent through an appropriate mechanism.

7. Analytics and Performance Measurement

ZOVLER may use analytics or performance measurement technologies to understand how visitors use the website and to improve the service.

Depending on the technologies actually deployed, this may include information such as:

• pages visited;
• approximate interaction information;
• referral source;
• device or browser information;
• technical events;
• performance information.

Analytics providers may process information according to their own privacy policies.

8. Data Sharing

ZOVLER may share or permit access to information with appropriate third parties where reasonably necessary to operate the service.

These may include:

• travel search and booking technology providers;
• affiliate and referral partners;
• hosting and infrastructure providers;
• analytics and performance providers;
• security and fraud-prevention providers;
• technical service providers;
• professional advisers;
• governmental authorities or law-enforcement bodies where required by law.

ZOVLER does not sell personal data merely because a user performs a travel search.

9. International Processing

Some third-party technology, travel, hosting, analytics or affiliate providers may process information in countries other than the country in which you are located.

Where required by applicable law, appropriate safeguards will be applied to such processing.

Because ZOVLER relies on independent third-party travel and technology providers, the location and processing practices of those providers may vary.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide and maintain our services;
• maintain security and technical records;
• analyse and improve the service;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• establish or defend legal claims.

Different categories of information may have different retention periods.

Where information is no longer required for a legitimate purpose, it may be deleted, anonymized or otherwise handled in accordance with applicable law.

11. Data Security

ZOVLER takes reasonable technical and organizational measures appropriate to the nature of the information processed to help protect information against unauthorized access, alteration, disclosure, loss or misuse.

Security measures may include appropriate access controls, encryption in transit where supported, secure hosting practices, monitoring and other technical safeguards.

However, no internet service can guarantee absolute security.

12. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal data.

These may include, where applicable:

• requesting access to personal data;
• requesting correction of inaccurate information;
• requesting deletion where legally available;
• requesting restriction or withdrawal of consent where applicable;
• exercising other rights available under applicable data protection law;
• submitting a complaint regarding the handling of personal data.

Requests should be made using the contact mechanism made available by ZOVLER.

Privacy contact details: Contact Us

13. Children's Privacy

ZOVLER is intended for general travel planning and search purposes and is not specifically directed toward children.

We do not knowingly seek to collect personal data from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal data to ZOVLER inappropriately, please contact us using the applicable privacy contact mechanism.

14. Third-Party Websites

ZOVLER may contain links to websites operated by third parties.

We do not control those websites.

Their privacy practices, cookies, terms and data processing are governed by their own policies.

You should review the applicable policies before providing personal information to a third-party website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data practices.

The updated version will be published on this page with a revised "Last updated" date.

16. Contact and Privacy Requests

For privacy-related questions or requests, use the privacy contact details published by ZOVLER.

Privacy contact details: Contact Us

17. Applicable Law

This Privacy Policy is intended to operate subject to applicable data protection and privacy laws.

Where applicable, ZOVLER will comply with the data protection requirements that apply to the processing of personal data through its services, including applicable requirements under Indian data protection law.